Last Updated: 3 September 2025
This Privacy Policy explains how Infomina Geolytik Sdn Bhd (Company Registered No.: 202501022684 (1624097-M)), (“Company”, “we”, “our”, or “us”) collects, uses, and protects your Personal Data in compliance with the Malaysian Personal Data Protection Act 2010 (“PDPA”). By accessing or using the ValuationXchange and or PaymentXchange Platforms (including any related websites, portals, or mobile applications) (“Platform”), you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your Personal Data as described herein.
For purposes of this Privacy Policy, “Personal Data” means any information about you which you have provided to us or made available through your use of the Platform, and from which you can be identified, whether directly or indirectly.
1. Applicability of This Privacy Policy
This Privacy Policy applies to your use of the Platform, as defined above, and to any Personal Data processed by us in connection with the services we provide. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the processing of your Personal Data in accordance with the PDPA and as described herein.
2.Personal Data We Collect
We may collect and process the following categories of Personal Data:
(a) Identification details - name, NRIC and/or passport number, date of birth, gender, race, nationality.
(b) Contact Details - address, phone number, email.
(c) Professional details - agency name, LPPEH registration number, and other company information (if applicable).
(d) Transaction details - property details, financing applications, valuation requests, and related records.
(e) Financial details - bank account information, payment information, and transaction history.
(f) Compliance-related data – documents or information required for AMLA/CFT checks, identity verification, or other legal or regulatory purposes.
We may also collect the above categories of Personal Data in relation to individuals connected to you (for example, your family members, clients, co-applicants, guarantors or colleague). By providing such Personal Data, you confirm that you have obtained the necessary consent from those individuals and that they have been informed of this Privacy Policy. Upon receiving such Personal Data, we will assume that you have the authority to disclose it to us for processing in accordance with this Privacy Policy.
Certain types of Personal Data are obligatory for us to collect in order to provide you with access to and use of our Platform and related services. We will indicate, at the point of collection, whether the requested information is obligatory or voluntary. If you fail to provide obligatory Personal Data, or if you later withdraw your consent for us to process such data, we may not be able to provide you with access to some or all of our services.
Our Platform may contain links to third-party websites or services (including banks, valuers, payment providers, or other partners). Please note that this Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party websites or services you interact with to understand how they handle your Personal Data.
3. How We Collect Your Personal Data
We may collect Personal Data directly from you or indirectly from various sources, including but not limited to:
(a) when you register for, access, or use our Platform or services;
(b) when you provide information to us in the course of a transaction (e.g., property purchase, financing application, valuation request);
(c) when you participate in surveys, market research, or promotional activities conducted by us or on our behalf;
(d) when you communicate with us (including contacting our support or help desk);
(e) when you visit, browse, or interact with our website, portal, or mobile application;
(f) through the use of technologies such as cookies, session tracking, or analytics tools;
(g) from third parties (such as banks, valuers, property agents, or payment providers) where you have consented to such disclosure or where otherwise lawfully permitted;
(h) from publicly available sources, government or regulatory authorities, and/or professional or industry directories, where permitted by law.
4. Purpose of Collection
Your Personal Data is collected and processed for purposes including:
(a) facilitating property transactions via the Platform.
(b) verifying identity, licensing status, and compliance with applicable laws.
(c) processing payments and disbursements through banks and payment service providers.
(d) coordinating with valuers, financial institutions, and other relevant parties.
(e) communicating with you regarding your use of the Platform.
(f) Fulfilling legal and regulatory obligations (e.g., AMLA, CFT, PDPA).
5. Disclosure of Data
We may share your Personal Data with the following parties, only as necessary to facilitate transactions:
(a) licensed banks, financial institutions, valuers and property agents.
(b) payment gateway providers (e.g. CHIP) and IT service providers.
(c) government agencies, regulators, authorities where legally required.
(d) our affiliates and professional advisors for business operations.
We will not sell or disclose your Personal Data to unrelated third parties for marketing without your consent.
6. Data Security and Retention
We implement reasonable technical, organisational, and administrative measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include physical safeguards, electronic security controls, and managerial procedures designed to maintain data security and integrity.
However, no method of transmission over the internet or method of electronic storage is fully secure. While we strive to use commercially reasonable means to protect your personal data, we cannot guarantee its absolute security, and you acknowledge that you provide your Personal Data at your own risk.
Your Personal Data will be retained only for as long as necessary to fulfill the purposes set out in this Privacy Policy or as required by applicable law and regulations.
7. Your Rights
Under the PDPA, you have the right to:
(a) request access to and a copy of your personal data.
(b) request correction or updating of inaccurate data.
(c) withdraw your consent to processing (which may affect our ability to provide services)
(d) contact us regarding any concern on your data use.
To protect your privacy and security, we may take reasonable steps (such as requiring password verification or additional information) to verify your identity before granting access to or making corrections to your Personal Data. You are responsible for maintaining the confidentiality of your password and account information at all times.
Please note that while we will use reasonable efforts to update, correct, change, or delete your Personal Data promptly upon request, it may take some time for changes to be reflected across all our systems. In addition, certain copies of your information may remain in backup storage for a period of time due to system requirements, but will not be used for active processing.
8. Contact Us
If you have any questions or requests regarding this Privacy Policy or your Personal Data, please contact us at:
Data Protection Officer
Department Name: Compliance Department
Email Address: [email protected]
Address: B03-C-12-1, Menara 3A, No. 3, Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur.
9. Kids Privacy
Our Services are not directed to individuals under the age of 18, and we do not knowingly collect Personal Data from anyone under 18. By using our Platform, you represent and warrant that you are at least 18 years old. If we become aware that we have inadvertently collected Personal Data from a person under 18, we will take steps to delete such information as soon as practicable.
10. Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and continued use of the Platform constitutes acceptance of the updated notice.
.avif)
