valuation xchange corporate

Published on 11 July 2025 by Joseph Wong, StarProperty.my

August 11, 2025

Uncertain regarding Act 242 compliance?

Fully compliant. Funds settle into your Client Account without delay, strictly adhering to MEAS Standard 9.

Concerns about where funds are held?

Funds are never commingled. They are processed securely by CHIP and reconciled into your account by the next business day.

Fear of hidden fees for agents or buyers?

Zero transaction fees. Buyers pay the exact deposit amount, and agencies pay nothing to receive it.

Can you trust in the payment processor?

We partner with Bank Negara registered payment gateway (CHIP IN Sdn Bhd) to ensure competitive rates, rapid settlement times, and direct local support.

Mistaken belief that banks handle all AMLA checks?

Agencies are reporting institutions. We automate your specific compliance obligations under the AMLA 2001 Act.

Feel like time wasted on redundant data entry?

Streamlined process. You only need to upload the OTP/OTR to link the deposit; no duplicate document uploads required.

Skeptical regarding the "Free" service?

Your commissions are untouched. We monetise downstream valuation leads via ValuationXchange and bank partners.

Fear of frozen funds during compliance checks?

You stay in control. We identify risks, but your agency decides whether to proceed or refund based on your internal SOPs.

Difficulty tracking incoming payments?

Audit-ready clarity. Bank statements clearly show "CHIP" transfers, supported by downloadable reconciliation reports.

Limitations for foreign or credit buyers?

FPX is standard. Credit card payment options for international clients are scheduled for release in Q1 2026.

Join the #TransformationTribe

Be part of the movement for transparent,
tech-enabled valuation in Malaysia.

Overview

Fraudulent mark-up loans—where property valuations are intentionally inflated—are emerging as a serious concern in Malaysia’s property sector. Despite being illegal, these loans remain widespread, driven by affordability pressures, speculative behavior, and systemic weaknesses.

What Are Mark-Up Loans?

A mark-up loan involves artificially inflating a property's valuation to secure a higher loan amount than its true market value. These inflated valuations often involve collusion between buyers, sellers, agents, and occasionally, valuation professionals. The extra funds—often described as "cashback"—are used by buyers to cover down payments, renovations, or outstanding debt.

Parties involved may face serious criminal charges such as fraud, cheating, or abetment under Malaysia’s Penal Code (Act 574).

Key Drivers Behind the Persistence of Mark-Up Loans

  1. Affordability Pressures
    Rising property prices outpace income growth, pushing buyers to seek risky financing options.
  2. Speculative Activities
    Flippers use mark-up loans to minimize upfront capital, betting on rapid resale gains.
  3. Desire for Extra Liquidity
    Promised "cashback" entices buyers who intend to fund renovations or investments.
  4. Unethical Advice
    Some advisors or agents mislead buyers into believing mark-up loans are acceptable, downplaying the risks and illegality.

The Normalization of Unethical Practices

Shocking as it may seem, some property listings openly promote mark-up and cashback schemes, making them appear commonplace. Driven by commission incentives, a number of agents—and in rare cases, valuers—compromise ethics.

As stated by Subramaniam Arumugam, President of PEPS, "The valuation profession is highly regulated with practitioners bound by strict standards. However, we cannot overlook instances of collusion."

Industry Voice: Strengthening Governance via Technology

Joe Thor, Executive Director of ValuationXchange, weighed in on the systemic solution:

“Such fraudulent activities violate banking regulations and ethical standards, constituting financial fraud by misleading lending institutions. However, despite stringent regulations and penalties, mark-up loans persist due to deeper systemic issues in the property financing ecosystem.”

He emphasized ValuationXchange’s role in combating fraud:

“Beyond using the tools we’ve designed to ensure greater compliance with the Malaysian Valuation Standards, we have developed a platform crucial to helping banks strengthen lending decisions with accuracy, directly from professional valuation practitioners. By enabling greater compliance and mitigating fraud risk before loan disbursement, we can collectively build a more stable and resilient property market in Malaysia.”

Why Mark-Up Loans Are Risky for Banks

In case of borrower default, banks face losses because the inflated loan amount exceeds the actual property value. MIEA’s former president, Tan Kian Aun, notes that “the practice distorts market pricing as it artificially inflates prices, pushing affordability further out of reach for struggling potential home buyers.”

Systemic Risks and Digital Gaps

Manual valuation processes—reliant on too much human judgment—lack transparency, introduce audit trail weaknesses, and create fraud opportunities.

Moreover, reluctance among banks to embrace digital platforms stems from concerns over initial costs, internal resistance, and a preference for short-term KPI results.

Moving Forward: Collective Action Required

Curtailing mark-up loan fraud requires cooperation across stakeholders: banks, regulators, lawyers, property professionals, and consumers. Industry campaigns are vital—educating buyers about legality, clarifying the consequences of fraud, and encouraging banks to adopt secure digital platforms that enhance valuation transparency and regulatory compliance.

Closing Thoughts

Mark-up loan fraud remains a significant threat to housing affordability and financial stability in Malaysia. By leveraging technology and reinforcing ethical standards, platforms like ValuationXchange aim to restore integrity and resilience to Malaysia’s property financing space.


Why fraudulent mark-up loans persists, StarProperty.my, 11 July 2025, by Joseph Wong.

Let’s Elevate Valuation — Together

Ready to Elevate Trust in Property Valuation?Join the #TransformationTribe and discover how ValuationXchange empowers smarter lending through trusted, tamper-proof, and transparent valuation workflows.

Reach out to our team to explore how we can support your valuation, compliance, or risk management transformation.